Online RMA Request
Returning Products
Unical Aviation, Inc. requests all customers to obtain an RMA (Return Merchandise
Authorization) number prior to their sending back any products for any reason. Returning
products without a pre-assigned RMA number will result in delay of services.
We provided an easy method to obtain an RMA number through our online RMA system.
1. Simply fill out the RMA Request form. You will be required to enter your
Customer PO# along with the Invoice # in order to validate the purchased part that
you want to return.
2. On the subsequent page, you will need to select the item you are returning and
enter in the quantity and reason for return. You have the option of attaching documents
with your request.
3. An email confirmation will be sent to you indicating that we have received your
request and our customer service department will respond to you within a timely
manner.
4. We will issue you an RMA number upon review of your request.